Getting started
You have installed it and want someone to walk you through the first run.
- Creating the account
- What the main screen is showing you
- Turning sync on
An Android app, for phones and tablets
Install it, make one account, and the same data is waiting on every device you sign in on.
Captured on a handset, not mocked up at desktop size.
Standard Android install and standard Play updates — nothing to sideload, nothing to configure before the first screen.
You create the account on first run. That account is what everything else hangs off, so there is no second login to remember later.
Sign in on another phone or a tablet and the same data is already there. Change something on one device and the other catches up.
No tour to sit through and no onboarding carousel — the thing the app is for is what opens.
If something behaves oddly on your device, send a message through the form on this page and we will work through it with you.
All of it starts with the same form at the bottom of this page.
You have installed it and want someone to walk you through the first run.
New phone, old phone, or both running at once — we will tell you the order to do it in.
A screen that will not load, sync that looks stuck, an account you cannot get back into.
Tell us which Android version and device you are on and the first reply will be a lot more useful.
Installed it on the bus, had the account made before my stop. That was the whole setup.
Cracked my phone screen and replaced the handset the same week. Signed in on the new one and everything was sitting there.
I use it on a phone and an old tablet at home. Whichever one I pick up is showing the same thing.
Wrote in about a sync question and got a plain answer back, not a help-centre link.
BW&EJ is an Android app, installed from Google Play. If you want to know about other platforms, ask in the form and we will tell you where things stand rather than guess here.
Yes — the account is what the sync is built on. It is made inside the app on first run, and it is the same account on every device you sign in on.
It belongs to the account, not the handset. Install BW&EJ on the new device, sign in with the same account, and it is restored there.
Yes. Sign in on both and they share the same data; a change made on one shows up on the other.
Through Google Play like any other app on your device — automatically if you have Play updates on, manually from the app's listing if you do not.
Setup question, sync question, or something that looks broken — write it here and we will come back to you.
Thanks — someone from the BW&EJ team will get in touch by email shortly.
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